 It is something everyone wants. I have had business owners ask for it. Yet, they are the same ones who are consistently giving it away. It’s accountability. It’s true we all want people who make decisions, are responsible and accept the good/bad outcome as a result. Yet at the same time, without realizing it we give away their responsibility, the ability to make decisions which in turns doesn’t hold them to the results. Now, before you start screaming at the screen and saying it’s not true. Let me ask you a couple questions. Do you do any of the following:
Each time you answered “yes” to one of the above, you have taken away their accountability. I know, you are thinking “no, I’m telling how to work”. This is the same as giving a student the answer to the test. Instead of giving the answers, ask for the answers. Ask your people “what do you think we should do?” or “what are suggestions to fix it?” or “what is the best way to go about it”. Keep in mind this is not where it ends, this is the beginning of a conversation with more questions along the “why” or “how would that work”, etc. Give your thoughts or input and have them make the decision. Think about it for a moment. When someone else told you how to do something – if it didn’t work was your reaction “I would have done it differently” or “I knew it wouldn’t work” or “not my solution, not my problem”. When you came up with the solution or course of action that didn’t work, your reaction is more like “what went wrong” or “how do I avoid this the next time” or “let me try this instead”. See the difference in the mindset of the person. The second person is taking responsibility and therefore is being accountable. What will you do differently next time? How can you change this with your people? Need assistance with creating accountability. Let’s talk. E-mail me at andrea@focushr.biz or call 773.531.8199. Andrea Herran, principal of Focus HR where she "Uncomplicates the People Side of Business" by providing HR services and leadership development to small businesses. Learn more at http://FocusHR.biz |
Looking for something specific? Search our site below for more content:
Categories
All
Archives
August 2020
|
RSS Feed
|
Company Information
Twisted Pencil Blog Rebates Why Buy Twist? Customer Service Shipping & Delivery Policy Return Policy Privacy Policy Project Management Services We Mean Green Printable Order Form Get our e-newsletter Quick Links
Custom Stamp Form Catalogs and Flyers Paper Center PrintSmart Solution Referral Program Online Ordering Tutorial Cash Back Program Business Offices Government Agencies Health Care Churches, Schools, and Nonprofits 
|
Memberships & Certifications
|
Contact Information
Minnesota Offices: 1981 W. County Rd. C2 Roseville, MN 55113 Local Ph: 612.379.2832 Fax: 612.379.9446 New Prague Local Ph: 952.758.5040 Fax: 952.641.3502 Wisconsin Office: 1351 Planeview Drive Suite 1 Oshkosh, WI 54904 Local Ph: 920-236-3420 Welcome to Twist!
Please contact us at 800.62.TWIST, browse our website to view specials, or search for a service below. |
Illinois Office: 945 North Edgewood Ave Suite A Wood Dale, IL 60191 Local Ph: 630.766.3700 Fax: 630.766.4513 Indiana Office: Local Ph: 219.932.0500 Fax: 219.932.2216 
Connect With Twist
|
Website by Navante LLC Copyright Twist Office Partners 2020